About

About Good Robot Co.

Your technology and growth partner. Honest assessment, practical solutions, and real business outcomes.

My story
Ben Poon

Hi, I'm Ben 👋

I spent years building systems at scale. AI platforms, automation workflows, and custom software for enterprise clients. I saw how technology gets overcomplicated, oversold, and disconnected from what actually drives a business forward.

So I started Good Robot Co. to be the technology and growth partner that small and mid-size businesses actually need. Not a vendor who drops off a deliverable and disappears, but a thought partner who understands your business goals and builds the systems to get you there.

My focus: understanding where you want to grow, then using the right technology to unlock that growth. That might be AI that qualifies your leads while you sleep. It might be automation that eliminates 10 hours of manual work per week. It might be a custom platform that turns a bottleneck into a competitive advantage.

Every recommendation I make ties back to one question: does this help the business grow? I don't oversell, I don't use jargon, and I stick around to make sure the results actually land. You work directly with me. No account managers, no runaround, no surprises.

The origin

Why I started Good Robot Co.

The problem I kept seeing

Small businesses getting quoted $50K for software that should cost $5K.

Leads going cold because there's no system to follow up at scale.

Manual processes capping growth. The team can't take on more without burning out.

AI vendors promising magic without understanding the actual business problem.

Tech consultants building what was asked for, not what the business actually needed to grow.

What I decided to do differently

Transparent pricing. You know what you're paying before we start.

Honest assessment. I'll tell you if you don't need what you're asking for.

Right-sized solutions. Match the complexity to your actual needs.

Actually responsive. I answer emails, show up to calls, and stick around after launch.

What sets us apart

What makes me different

🎯

Small client load by design

I only take 2-3 new projects per month. This isn't artificial scarcity, it's how I maintain quality and responsiveness. You get personalized attention, not cookie-cutter templates.

📈

Growth-focused

Every recommendation ties back to revenue, efficiency, or capacity. I don't build tech for tech's sake. If it doesn't help the business grow or run better, I'll tell you to skip it.

💬

Plain English communication

No technical jargon unless you ask for it. I explain things clearly so you understand what you're getting, why it costs what it costs, and what your options are.

🤝

True partnership

I'm your ongoing partner, not a vendor. I stay close to your business, understand your goals as they change, and keep finding ways technology can drive the next stage of growth. This is a relationship, not a transaction.

Tools of the trade

Tech stack I work with

Modern, proven technologies that are actively maintained and well-documented. No legacy cruft.

Frontend & Web

  • • Next.js, React, TypeScript
  • • Tailwind CSS for styling
  • • Sanity, Contentful for CMS
  • • Vercel, Netlify for hosting

AI & Automation

  • • OpenAI, Anthropic (Claude) APIs
  • • LangChain, Vector databases
  • • Zapier, Make for workflows
  • • Custom Python/Node.js scripts

Backend & Data

  • • Node.js, Python
  • • PostgreSQL, MongoDB
  • • RESTful and GraphQL APIs
  • • Supabase, Firebase

Tools & Platforms

  • • Git version control
  • • GitHub Actions for CI/CD
  • • Docker for containerization
  • • Linear, Notion for project management
Ideal clients

Who I work with

Small and mid-size businesses who want to grow smarter...

Know there's a better way to operate but need a partner to figure out the "how"

Want to use technology to grow revenue, not just "modernize" for its own sake

Are tired of being oversold by agencies and vendors who don't understand their business

Need a long-term thought partner, not a one-off project vendor

Value transparency, plain-English communication, and results that show up in the numbers

Industries I've worked with: Professional services, local businesses, non-profits, agencies, education, healthcare, and e-commerce.

My process

How I approach client work

1

Listen first

I don't pitch solutions on the first call. I listen, ask questions, and understand where your business is and where you want it to go.

2

Assess honestly

I'll tell you if you don't need what you're asking for. I map technology to growth opportunities, not the other way around.

3

Build for growth

I build systems designed to drive measurable outcomes. More leads, less manual work, higher capacity. Technology in service of your bottom line.

Ready to grow smarter?

Book a free 20-minute call and let's talk about where your business is headed and how the right technology can get you there faster. No pitch, no pressure, just an honest conversation.

Schedule a Growth Call

Book a free 20-minute conversation about growing your business.

  • Identify your biggest growth bottleneck
  • Honest assessment of what will move the needle
  • Zero pressure or commitment required
  • Clear next steps if we're a good fit
Let's Talk Growth →

20 minutes · No commitment

Send a Message

Prefer email? I'll respond within 24 hours.

or email hello@goodrobotco.com